WORK EXPERIENCE

Northwest Meat Company, Administrative Coordinator

February 2024 - present

• Responsible for daily operations, including order processing, invoicing and truck routes

• Manage purchase orders, credit memos, receipt of goods, invoice data entries and daily journal

• Provide daily sales report to management

• Work closely with truck drivers to answer routing questions or relay delivery details

• Maintain company files and organize credit, check and cash payments for company accountant

• Route calls and new business opportunities through proper management channels

• Create and implement company policies and systems to improve effectiveness of front office

• Technology used: Sage, Microsoft Office Suite, Excel

Mariano’s, Bookkeeper, Customer Service Representative

March 2022 - May 2024

• Recorded day-to-day financial transactions and completed the store opening/closing process

• Balanced the books and relayed daily totals for corporate review

• Provided friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions

• Fostered teamwork to ensure positive customer relations and shopping environment

• Managed front end activity and staff to guarantee accurate, prompt checkouts

• Communicated department priorities to front end staff and upper management

• Assisted in training front end staff on policies, procedures, customer service and job responsibilities

• Technology used: Kroger accounting, Microsoft Outlook

Tovala, Associate Vendor Support Specialist

August 2023 - March 2024

• Coordinated and processed orders for vendor partners of Tovala Marketplace

• Created shipping labels, logged delivery information, and provided tracking to both customers and partners for timely deliveries

• Worked closely with customer service team to resolve missing shipments or product discrepancies

• Researched, pitched and secured new business to expand Tovala Marketplace

• Technology used: ShipStation, Google Docs, Google Calendar, Excel